AI use cases from StartAI: how Australian businesses in professional services, healthcare, trades, education, retail, hospitality, real estate, and manufacturing use Microsoft Copilot, Copilot Studio agents, and Power BI.
Use cases
AI for businesses like yours.
Practical ways to put Microsoft Copilot, Copilot Studio agents, and Power BI to work in your business. Find your industry below, or start with the jobs every business has.
By industry
Pick your industry.
Every industry has its own rules, tools, and headaches. A clinic's day looks nothing like a builder's, so here's where AI helps in yours.
01Professional servicesFor accountants, lawyers, and consultancies juggling client emails, document drafts, meeting notes, and onboarding.02Healthcare & allied healthFor physios, GPs, dentists, and allied health: reminders, patient messages, intake forms, and the admin that piles up at the front desk.03Trades & constructionQuotes, lead follow-up, scheduling, invoices, and the enquiries that land after hours while you're still on the tools.04Education & trainingFor RTOs and training providers: enrolment enquiries, course content, student messages, and compliance paperwork.05Retail & e-commerceCustomer questions, product descriptions, a clearer view of your stock, and marketing that feels personal.06Hospitality & foodBookings, review replies, rosters, and supplier orders for venues, cafes, and hotels.07Real estateListing descriptions, open-home follow-up, keeping leads warm, and staying on top of tenant messages.08Manufacturing & logisticsPurchase orders, supplier emails, supply chain alerts, and quality reports, without all the re-keying.
Every business
Jobs AI does well, on the tools you already own.
Most of these run inside Microsoft 365, so your team doesn't have to learn a whole new system.
- Microsoft CopilotEmail and meetingsGet the gist of long email threads, a draft reply to start from, and a recap with action items after every Teams meeting.Training & adoption
- Microsoft CopilotDocuments and proposalsStart proposals, reports, and letters from a first draft in Word, built from your own templates and past work, not a blank page.Training & adoption
- Copilot StudioCustomer enquiriesAn agent that answers the common questions day or night, books appointments, and passes the tricky ones to a real person.AI agents & insights
- Copilot Studio and Power AutomateAdmin and operationsAgents that route approvals, enter data, send notifications, and flag anything unusual, so your team stops typing the same thing twice.AI agents & insights
- Power BI and Microsoft FabricReportingLive dashboards that pull from Microsoft 365 and the apps you already use, instead of a spreadsheet marathon every month.AI agents & insights
- Microsoft PurviewSafe company knowledgeWe find the files that have been shared too widely and lock them down, so Copilot answers from the right information, and only for the right people.Copilot readiness